Advantages of the Microsoft maintenance contract (Serviceplan)

Microsoft_Wartungsvertrag

Our customers benefit from holistic consulting and methodology in the area of process management and IT - from design and implementation to maintenance and support. As a Microsoft partner for Dynamics Navision, we implement the processes of medium-sized companies and adapt the solution to their individual requirements.

The prerequisite for this is an (existing) partnership with us or with a NAV partner. They have in-depth specialist knowledge, proven by certifications. In addition, a NAV partner can supplement your ongoing maintenance with further benefits through Microsoft service plans. Microsoft Dynamics service plans offer customers the latest software releases and training, among other things.

We have put together an overview of the most important advantages of a Microsoft maintenance contract:

  1. Downloads, updates, extensions, service packs and licenses
    One of the most valuable benefits of a Microsoft Dynamics maintenance plan is the ability to take advantage of periodic system updates and enhancements to your system (objects, tables, users, etc.) through licensing. Microsoft invests heavily in research and development, so you can work with your NAV partner to add new functions and releases to your system and keep it up to date. An existing maintenance contract is a prerequisite for this.
  1. Training and education
    You have unlimited access to e-learning courses, training manuals and more.
    Online training opportunities, training materials and learning plans help you to improve the use of the system and thus the productivity of end users by increasing their knowledge. Please note that hard copy materials and books are subject to a charge.
  1. Microsoft Dynamics Community
    In the Microsoft Dynamics community, you have various options for obtaining and exchanging knowledge. Questions can be published and answers from customers and Microsoft engineers can be viewed. In addition, you can search the knowledge database for information, articles and solutions relating to the Microsoft Dynamics (NAV) solution or subscribe to the latest blog posts.
  1. Protected list price
    One of the most important advantages is that the system list price is secured as the basis for future renewals. Microsoft offers a one-year and a three-year term as a renewal option for the maintenance contract. Especially for the last option, this advantage plays a significant role and provides you with a reliable statement in the context of your budgeting.

As you can see, an existing service plan or maintenance contract not only provides access to useful information, but is also a prerequisite for keeping your NAV system up to date and adapting it to your company's needs. Coupled with an efficient implementation of the Microsoft Dynamics system and a competent support service from a NAV partner, it provides you with an ideal package for your use of Microsoft Dynamics NAV.

Do you have questions about your current Microsoft maintenance contract or are you generally interested in the service plan as the basis for using Microsoft Dynamics NAV? Talk to us!