{"id":6452,"date":"2021-06-16T09:03:58","date_gmt":"2021-06-16T09:03:58","guid":{"rendered":"https:\/\/navision-beratung.de\/?p=6452"},"modified":"2021-06-16T09:03:58","modified_gmt":"2021-06-16T09:03:58","slug":"how-to-reihe-gutschrift-in-business-central-erstellen","status":"publish","type":"post","link":"https:\/\/navision-beratung.de\/en\/how-to-reihe-gutschrift-in-business-central-erstellen\/","title":{"rendered":"How-to series: Create credit memo in Business Central"},"content":{"rendered":"<h2>Correct or cancel sales credit note \/ posted sales invoice<\/h2>\n<p>In our last part of the How-to series, we would like to show you how to correct or cancel a posted sales invoice in Business Central, as well as how to create a sales credit note.<\/p>\n<p>If the sales invoice has already been partially or fully paid, you must create the sales credit note manually.<\/p>\n<h2>Cancel booked sales invoice:<\/h2>\n<p>Use the Sales field to select the <strong>Sales invoices issued<\/strong> from.<\/p>\n<p>Alternatively, select the magnifying glass symbol and enter the search term <strong>posted sales invoice<\/strong> in.<\/p>\n<p><span class=\"confluence-embedded-file-wrapper\"><img alt=\"\" fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-6472\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11.png\" width=\"1131\" height=\"159\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11.png 1131w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-300x42.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-1024x144.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-768x108.png 768w\" sizes=\"(max-width: 1131px) 100vw, 1131px\" \/><\/span><\/p>\n<p>Select the one you want to cancel <strong>Sales invoice<\/strong> from.<\/p>\n<p>In the field <strong>Actions<\/strong> the sub-item \"<strong>Correct<\/strong>\". Select the field \"<strong>Cancel<\/strong>\" from.<\/p>\n<p><img alt=\"\" decoding=\"async\" class=\"alignnone size-full wp-image-6473\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-52-47.png\" width=\"1350\" height=\"278\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-52-47.png 1350w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-52-47-300x62.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-52-47-1024x211.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-52-47-768x158.png 768w\" sizes=\"(max-width: 1350px) 100vw, 1350px\" \/><\/p>\n<p>A dialog box then opens with the information that an adjustment sales credit note is automatically created and posted to cancel the originally posted sales invoice.<\/p>\n<h2>Correct posted sales invoice:<\/h2>\n<p>Use the Sales field to select the <strong>Sales invoices issued<\/strong> from.<\/p>\n<p>Alternatively, select the magnifying glass symbol and enter the search term <strong>booked<\/strong> <strong>Sales invoice<\/strong> in.<\/p>\n<p><img alt=\"\" decoding=\"async\" class=\"alignnone size-full wp-image-6475\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-111.png\" width=\"1131\" height=\"159\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-111.png 1131w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-111-300x42.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-111-1024x144.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-111-768x108.png 768w\" sizes=\"(max-width: 1131px) 100vw, 1131px\" \/><\/p>\n<p>Select the sales invoice to be corrected.<\/p>\n<p>In the field <strong>Actions<\/strong> the sub-item \"<strong>Correct<\/strong>\". Select the field \"<strong>Correct<\/strong>\" from.<\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6474\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-53-12.png\" width=\"1350\" height=\"278\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-53-12.png 1350w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-53-12-300x62.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-53-12-1024x211.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-53-12-768x158.png 768w\" sizes=\"(max-width: 1350px) 100vw, 1350px\" \/><\/p>\n<p>A dialog box opens with the information that the invoice was posted from a purchase order. The purchase order is canceled and a new invoice opens, which you can copy with the data from the canceled document.<\/p>\n<p>The sales credit note is created and posted automatically. The originally posted sales invoice is canceled.<\/p>\n<h2>Creation of a sales credit note:<\/h2>\n<p>If a sales invoice has already been partially or fully paid, you can no longer correct or cancel it. In this case, you must create the sales credit note manually in order to cancel the sale and refund it to the customer.<\/p>\n<p>Use the Sales field to select the <strong>Sales invoices issued<\/strong> from.<\/p>\n<p>Alternatively, select the magnifying glass symbol and enter the search term <strong>posted sales invoice<\/strong> in.<\/p>\n<p><span class=\"confluence-embedded-file-wrapper\"><img alt=\"\" fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-6472\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11.png\" width=\"1131\" height=\"159\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11.png 1131w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-300x42.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-1024x144.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-51-11-768x108.png 768w\" sizes=\"(max-width: 1131px) 100vw, 1131px\" \/><\/span><\/p>\n<p>Select the sales invoice for which you want to create a correction credit note.<\/p>\n<p>Select <strong>Correct<\/strong>, <strong>Create correction credit note. <\/strong><\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6477\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-54-43.png\" width=\"1190\" height=\"257\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-54-43.png 1190w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-54-43-300x65.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-54-43-1024x221.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-54-43-768x166.png 768w\" sizes=\"(max-width: 1190px) 100vw, 1190px\" \/><\/p>\n<p>Edit the items to be refunded or the amount to be credited in the lines accordingly.<\/p>\n<p>Use the field <strong>Actions<\/strong> the point <strong>Balancing items<\/strong> from.<\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6478\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-55-27.png\" width=\"1086\" height=\"446\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-55-27.png 1086w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-55-27-300x123.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-55-27-1024x421.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-55-27-768x315.png 768w\" sizes=\"(max-width: 1086px) 100vw, 1086px\" \/><\/p>\n<p>Select the line with the posted sales document that you want to assign to the sales credit memo and select <strong>Equalization ID<\/strong> set.<\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6479\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-57-22.png\" width=\"859\" height=\"579\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-57-22.png 859w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-57-22-300x202.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-57-22-768x518.png 768w\" sizes=\"(max-width: 859px) 100vw, 859px\" \/><\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6480\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-19.png\" width=\"611\" height=\"383\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-19.png 611w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-19-300x188.png 300w\" sizes=\"(max-width: 611px) 100vw, 611px\" \/><\/p>\n<p>In the field <strong>Equalization amount<\/strong> only enter an amount that you wish to offset if this is less than the original amount.<\/p>\n<p><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6481\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-50.png\" width=\"854\" height=\"370\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-50.png 854w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-50-300x130.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-58-50-768x333.png 768w\" sizes=\"(max-width: 854px) 100vw, 854px\" \/><\/p>\n<p>At the bottom of the page, you can see the total amount to cancel all items involved if the value in the <strong>Balance<\/strong> is zero.<\/p>\n<p><span class=\"confluence-embedded-file-wrapper\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6484\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-9.png\" width=\"853\" height=\"568\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-9.png 853w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-9-300x200.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-9-768x511.png 768w\" sizes=\"(max-width: 853px) 100vw, 853px\" \/><\/span><\/p>\n<p>Select the button <strong>OK<\/strong>.<\/p>\n<p>Select the action <strong>Booking and sending<\/strong> from<\/p>\n<p><span class=\"confluence-embedded-file-wrapper\"><img alt=\"\" loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6482\" src=\"https:\/\/dynamicsberatung2025.live-website.com\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-37.png\" width=\"1348\" height=\"346\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-37.png 1348w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-37-300x77.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-37-1024x263.png 1024w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2021\/06\/image2021-6-8_13-59-37-768x197.png 768w\" sizes=\"(max-width: 1348px) 100vw, 1348px\" \/><\/span><\/p>\n<p>Are you interested in creating a sales credit note in Business Central or do you have any further questions? Please contact us by telephone at\u00a0<strong>+49 (89) 21 111 848<\/strong>\u00a0or by e-mail to\u00a0<strong><a class=\"external-link extlink\" href=\"mailto:vertrieb@br-ag.com\" target=\"_blank\" rel=\"nofollow noopener\" data-ext-link-init=\"true\">vertrieb@br-ag.com<\/a><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Sales credit note \/ Correcting or canceling a booked sales invoice In our last part of the How-to series, we would like to show you how to correct or cancel a booked sales invoice in Business Central, as well as how to create a sales credit note. If the sales invoice has already been partially or fully paid, you must create the sales credit note manually. Canceling a posted sales invoice: [...]<\/p>","protected":false},"author":1,"featured_media":6271,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Verkaufsgutschrift leicht erstellt in Business Central","_seopress_titles_desc":"Lernen Sie, wie Sie gebuchte Verkaufsrechnungen in Business Central korrigieren oder stornieren. 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