{"id":1746,"date":"2015-07-20T10:24:28","date_gmt":"2015-07-20T10:24:28","guid":{"rendered":"http:\/\/navision-beratung.de\/?p=1746"},"modified":"2015-07-20T10:24:28","modified_gmt":"2015-07-20T10:24:28","slug":"neue-bezeichnung-fuer-microsoft-dynamics-kundenserviceplaene","status":"publish","type":"post","link":"https:\/\/navision-beratung.de\/en\/neue-bezeichnung-fuer-microsoft-dynamics-kundenserviceplaene\/","title":{"rendered":"New name for Microsoft Dynamics customer service plans"},"content":{"rendered":"<h1><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-1749\" src=\"http:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/Post_Kundenserviceplan.png\" alt=\"Kundenserviceplan\" height=\"200\" width=\"785\" srcset=\"https:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/Post_Kundenserviceplan.png 785w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/Post_Kundenserviceplan-300x76.png 300w, https:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/Post_Kundenserviceplan-768x196.png 768w\" sizes=\"(max-width: 785px) 100vw, 785px\" \/><\/h1>\n<h1><strong>Important for Dynamics customers:<\/strong> New names for the customer service plans for Microsoft Dynamics<\/h1>\n<p><strong><em>Business Ready Enhancement Plan (BREP) becomes Enhancement Plan (EH)<\/em><\/strong><\/p>\n<p>The official names for the Microsoft Dynamics service plans were changed on April 1, 2015: The name component \"Business Ready\" was removed from all designations to reflect the further developments in our license models and to standardize the designations.<\/p>\n<p>The new international service plan designations are as follows:<\/p>\n<ul>\n<li><strong>Enhancement Plan<\/strong><\/li>\n<li><strong>Advantage Plan <\/strong>(Note: not available in Germany)<\/li>\n<li><strong>Advantage Plus Plan <\/strong>(Note: not available in Germany)<\/li>\n<\/ul>\n<p><strong><em>Please note that this change only involves new names for the service plans. The contents and services of the plans have not been changed!<\/em><\/strong><\/p>\n<p>In this context, the German-speaking <strong>Information guide for customers and the FAQ documents<\/strong> has been revised for customers and partners.<\/p>\n<p>We are required to provide you with these documents proactively. The documents can be found on&nbsp;<a href=\"http:\/\/t.sidekickopen14.com\/e1t\/c\/5\/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg4Y9jR6W7d-3382zq5gTW2z8MDM56dJQsf6R61rY02?t=https%3a%2f%2fmbs.microsoft.com%2fcustomersource%2fGermany%2fnews-events%2fnews-events%2fnews%2fKundenservicepl%25C3%25A4nef%25C3%25BCrMicrosoftDynamicsneueBezeichnungen&amp;si=6177034482483200&amp;pi=f74226f0-a944-4418-b39b-be2f3c8c53a0\">Customer Source<\/a>. Please have your access data for Microsoft Customer Source ready<\/p>\n<p><a href=\"https:\/\/mbs.microsoft.com\/Files\/customer\/newsevents\/CustomerServicesGuide_Final_April%202015_DE.pdf\"><img decoding=\"async\" class=\"size-full wp-image-1768 alignleft\" src=\"http:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/CustomerServicesGuide_Final_April-2015_DE-1-1.png\" alt=\"CustomerServicesGuide_Final_April-2015_DE-(1)-1\" height=\"129\" width=\"100\"><\/a><a href=\"https:\/\/mbs.microsoft.com\/Files\/customer\/newsevents\/CustomerServicesGuide_Final_April%202015_DE.pdf\" target=\"_blank\">Microsoft Dynamics Guide for Services (information for customers as a supplement to the contract for Microsoft services)<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/mbs.microsoft.com\/Files\/customer\/newsevents\/CustomerServicesandSupportPolicyGuide_CustomerVersion_040115_DE.pdf\"><img decoding=\"async\" class=\"size-full wp-image-1769 alignleft\" src=\"http:\/\/navision-beratung.de\/wp-content\/uploads\/2015\/07\/CustomerServicesandSupportPolicyGuide_CustomerVersion_040115_DE-1.png\" alt=\"CustomerServicesandSupportPolicyGuide_CustomerVersion_040115_DE-1\" height=\"129\" width=\"100\"><\/a><a href=\"https:\/\/mbs.microsoft.com\/Files\/customer\/newsevents\/CustomerServicesandSupportPolicyGuide_CustomerVersion_040115_DE.pdf\" target=\"_blank\">Microsoft Dynamics Guide to Customer Services and Support Policies - Customer Version (corresponds to the former FAQ document for customers)<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>The official names for the Microsoft Dynamics service plans were changed on April 1, 2015: The name component \"Business Ready\" was removed from all designations to reflect the further developments in our license models and to standardize the designations.<\/p>","protected":false},"author":1,"featured_media":1747,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Wichtige Neuerungen: Dynamics Kundenservicepl\u00e4ne","_seopress_titles_desc":"Erfahren Sie mehr \u00fcber die neuen Bezeichnungen der Microsoft Dynamics Kundenservicepl\u00e4ne und bleiben Sie informiert. \u00c4nderungen treffen ab April 2015 in Kraft!","_seopress_robots_index":"","footnotes":""},"categories":[2],"tags":[],"class_list":["post-1746","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-central"],"_links":{"self":[{"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/posts\/1746","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/comments?post=1746"}],"version-history":[{"count":0,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/posts\/1746\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/media\/1747"}],"wp:attachment":[{"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/media?parent=1746"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/categories?post=1746"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/navision-beratung.de\/en\/wp-json\/wp\/v2\/tags?post=1746"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}